SHIELDSON · FIRST-CONTACT CONVERSATION SCRIPT
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Use this when opening the topic with a parent or older loved one.
Read it once before the visit. Don't read from it during.

OPENING (lead with a story, not a lecture)
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"Mom/Dad, something happened to ___________ last week. A caller
pretended to be from her bank, sounded completely real, and almost
got her to move money. The rules have changed — the phone used to
be safe, and now it isn't. I want us to set up a system together
so you never have to figure this out alone in the moment."

THE ASK (frame as teamwork, not surveillance)
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"Could we do three small things together this afternoon?
  1. Pick three people you'd call before moving any money.
  2. Add them as favorites on your phone.
  3. Call the bank together and turn on alerts."

THE PROMISE (remove the shame in advance)
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"And here's my promise: if anything ever happens, I will never
lecture you, never take your phone, never make you feel small.
We will just fix it and move on."

IF THEY PUSH BACK
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"I hear you. This isn't about you being careless — these scams
fool experts and bankers. I'd want the same system for myself."

CLOSE
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"Thank you. Same time next month — let's just do a 5-minute check-in."